3iV Crystal

Voice Solutions at the next level

Used today by over 25,000 users in more than 500 projects, Zetes’ proven 3i Voice or 3iV solution is serving over 50% the EMA market.  Traditionally used to optimise order picking environments within food retail and distribution, Zetes has now enhanced its solution to bring the advantages of voice to other industries as well, answering the combined need for voice driven and voice assisted applications.  Its next generation voice solution, 3iV CRYSTAL, is ready to face the strictest benchmarks on performance, scalability, and security. It offers

• more voice-dedicated / voice-assisted applications on more clients
• easier integration with host-systems
• optimised multi-modal user interface
• seamless cooperation with scanners, printers & RFID readers
• SAP certification

Like its naturally occurring equivalent, 3iV Crystal can be shaped to perfectly match the customer’s requirements and preferences. Its flexible design is built around the stable 3iV Cornerstones, developed by the specialists of the 3i Voice Competence Centre to allow local customisation and to bring the advantages of voice technology to all users.  

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3iV Cornerstones

3iV Connector: Integration made easy

The 3iV Connector is the core of the 3iV Crystal Solution. It enables a direct communication between the WMS/ERP system and the mobile terminals (both voice dedicated and multimodal), leveraging as much as possible on the existing host system. The 3iV Connector can run on any J2EE platform and allows serving multiple sites in one server architecture. SAP certified, it also voice enables mobile workers in a SAP LES environment.

• Enables direct integration
• Multi-host connectivity
• Multi-platform connectivity
• SAP-certified integration

3iV Connector datasheet 

3iV Configurator: Bring out the best in everyone

The 3iV Configurator is a web-based administration tool that adapts the 3iV Mobile Applications to the specific requirements of each process and the needs of every operator. It allows the customisation of the application parameters, the voice dialogues and the inputting and management of reference data, all with the aim of minimising error-risks and optimising performance and productivity.

• Optimise user performance
• Continuous application tuning & easy set-up
• Defining user roles & levels

3iV Configurator datasheet

3iV Cockpit: Make better decisions

The 3iV Cockpit shows, in real-time, all relevant information about the voice enabled warehouse workers and the jobs that are being executed. The reporting is web-based, information is presented via a dynamic, real-time graphical interface. The supervisor gains control, problems are detected sooner and accurate decisions can be made for resource planning and scheduling.

• People centric data-mining
• Dynamic, real-time graphics interface
• Business intelligence integration through web services

3iV Cockpit datasheet

3iV Business Navigator: Easily integrate Business Execution Logic

The 3iV Business Navigator is a plug-in solution component that allows to add execution logic (modular WES logic) while maintaining the principle of direct integration. WMS independent, it performs standardized warehouse operations starting from any WMS logic.

• Modular WES logic
• WMS-independent process execution
• Plug-in solutions component

3iV Mobile Applications

The 3iV Mobile Applications are a set of standardised, configurable applications that help you to go beyond the boundaries of traditional voice environments (the warehouse) and applications (picking, cross-docking, etc.) We offer a wide range of applications that can also be used e.g. on the shop floor, on voice dedicated or multimodal devices, accoridng to the customer's needs.

• Offering best-fit user interface
• Voice driven and voice assisten work processes
• Voice enables all work processes

3iV Mobile Applications datasheet